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Duplicate detection rules - look at Home number as well instead of just Mobile

Could you please consider looking at home number field as well. Some applicants just use that field only and will put their mobile number there instead and leave the real mobile field empty

also factor in blank spaces and dashes

mobile 0400 000 000 is treated as a different number to 0400000000 or 0400-000-000


What business value are you trying to achieve?

Improved ability to identify duplicate applicant accounts

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    • Mark Evans
      Reply
      |
      Feb 19, 2025

      and I guess I should have not used my mobile number :-)

      could you please update to XXXX XXX XXX/XXXXXXXXXX or XXXX-XXX-XXXX instead

      really appreciate you looking at this - duplicates are quite a pain.


    • Mark Evans
      Reply
      |
      Jan 22, 2025

      any chance of Future consideration?

    • Mark Evans
      Reply
      |
      May 4, 2023

      Duplicate detection is very poor at the moment - please improve this