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Status Low Community Interest
Categories Recruitment
Created by Mark Evans
Created on May 27, 2020

Duplicate detection rules - look at Home number as well instead of just Mobile

Could you please consider looking at home number field as well. Some applicants just use that field only and will put their mobile number there instead and leave the real mobile field empty

also factor in blank spaces and dashes

mobile 0408 828 585 is treated as a different number to 0408828585 or 0408-828-585

What is the business process you are trying to achieve?

Improved ability to identify duplicate applicant accounts

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  • Mark Evans
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    May 4, 2023

    Duplicate detection is very poor at the moment - please improve this