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Status Future consideration
Categories Learning
Created by Sheri Lacy
Created on May 5, 2023

Learning Activity - New Status - No Show

Add a "no show" status option that the Learning Administrator can select if warranted when the attendance is "did not attend." It would also be helpful if the "no show" status selection automatically triggers removing the booked event from the employee's development plan. On that note, having all "did not attend" attendance selections trigger removing the booked event from the development plan would be helpful. Now, if only there were a did not attend/no show tab in the development plan to capture these instances in one location for at-a-glance views and appropriate follow-up actions and coaching. Right now...I'd be pleased just to have a "no show" status available to choose and describe these absences more accurately. That, combined with the existing employee/supervisor transcript and roster reports, would disclose any pervasive patterns of no-show activities for specific employees.

What business value are you trying to achieve?

Track employees who repeatedly register for learning activities and then arbitrarily choose not to attend the training or give any semblance of advance notice that they will not participate. This irresponsible and inconsiderate behavior prevents others from registering for learning activities and events with limited seating, it creates a last-minute, too-late-to-recover shift in the cost analysis that supported the training, and it generates additional work because the "booked" status remains on the employee's development plan and he/she/they are unable to register for a different event, if one is available, for the same learning activity. Of course, there's grace and accommodation for unforeseen emergencies and crises.

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  • Sarah Dreier
    Reply
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    Oct 14, 2024

    I agree with the status option being configurable. For this, if we have a cancellation cost, we need to be able to support it and reconcile it with the financials. It is important that we have the status change as well, so they can enroll in another timeslot.

  • Fiona Murphy
    Reply
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    Jan 12, 2024

    I strongly support the comments made previously. We want our leaders to have clear visibility of whom has and hasn't attended training. This allows them to build a stronger culture of accountability, where if you commit to something, you do it. It also helps our case to charge back to departments when 'no shows' have prevented others from attending, to assist with funding future programs.

  • Bronwyn Forster
    Reply
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    Jan 12, 2024

    This one is a high priority for our organisation.

    The current functionality of the status remaining as booked, and displayed within the widget within an leader and employee's PageUp homepage, and within their Performance plan, is deceiving and does not appropriately inform the leader of the outcome of the training instance.

    For us it would be good to retain the facilitator-led non-attended events within their development plan/history, leader's My team development view (it'd be good to have date(I/A) as a column in the view too), and within their Performance Plans.

    As suggested by Sheri, it would also be great if within My Learning Activities there was a Did not attend (and Cancelled) tab.

  • Tammie McEvoy
    Reply
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    Jan 12, 2024

    Having a did not attend status is critical for us to be able to track repeat non attendance and potentially cost 'did not attends' back to the relevant departments. It should be visible to supervisors that their staff have not attended so that they can manage it. The current function of 'did not attends' remaining with a status of booked is misleading. More broadly it would be good if statuses were configurable.