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Currently, the information that is pulled into the Outlook Calendar attachment that is sent to participants when booking an Event is not able to be edited. For online events that take place in Zoom, participants currently have to search for their initial confirmation email and frequently email to explain that they can't find the Zoom join link in the Outlook invite.
By allowing admin to edit the information included in the Outlook Calendar invites sent, it would make it much easier to ensure that participants have all of the information readily available rather than having to search through previous emails or log into PageUp to attend events.
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What business value are you trying to achieve?
Ability to edit the content pulled into the Outlook Calendar attachment sent with an Event booking to include Zoom join information. |
Thank you for taking the time to share your idea.
This idea is a duplicate of one previously submitted by another customer.
https://pageup.aha.io/ideas/ideas/PUB-I-368
We encourage you to vote on that idea and share your thoughts in the public portal comments.
Please continue sharing your ideas with us. Your feedback is crucial as we strive to improve and grow.
This idea is similar to https://userfeedback.ideas.aha.io/ideas/PUB-I-368 that has a status of future consideration
This would be very helpful, often the original email is lost and staff do not have the teams/zoom link for the session. I notice there is also another two related ideas in the community feedback https://userfeedback.ideas.aha.io/ideas/PUB-I-841 and https://userfeedback.ideas.aha.io/ideas/PUB-I-769