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Status Future consideration
Categories Learning
Created by Emily Hilgendorf
Created on Mar 24, 2021

Learning - Scheduled communications per timeslot

Desire to be able to set up communications when setting up the timeslot to send out automatic emails for things like Zoom meetings where it will send to all "booked" individuals at a certain time.

What business value are you trying to achieve?

Setting up a pre-timed communication to go to all participants will allow instructors to streamline communications and timeslot course preparations. This will capture ALL participants registered at that time. This will save a significant amount of effort by the instructors from having to find out who they messaged before and filtering out newly registered participants. Also allows the participant to be more aware of preparations they need to have before the class by getting timely communications.

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  • Sarah Dreier
    Reply
    |
    Mar 13, 2023

    @John, the issue with our virtual courses is each has a unique Zoom number. We do not want a LONG list of Zoom numbers that may be expired to fill our location list. That is one reason to ask for this.

    Otherwise, this is very helpful! I forgot that the instructions can be used to send pre-work as well as reminders based on that location list. If we can get the Zoom issue resolved, then this will work for our needs. Any suggestions?

    5 replies
  • Admin
    John Lorenzo
    Reply
    |
    Mar 11, 2023

    Thank you for your feedback, Emily.

    There is an events-based template that is sent to a learning employee who has an event booking against a learning activity.

    Note: This email will only get sent if the event and activity are both active, and the Booking schedule setting in the activity is on.

    If you have admin access, you can go to System Settings > Other > Communications template, the name of the template is Learning activity event booking reminder.


    Let me know if this suits your need.