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Either give super users the ability to edit/delete all notes or make that note section visible to hiring managers. In the meantime our searches are getting muddied up with duplicate data and information.
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What is the business process you are trying to achieve?
I want the process for hiring managers adding notes to be cleaner and/or want the ability for super users to edit/remove those notes if needed. My hiring managers keep adding notes under the actions menu in the top right of an applicant card rather than selecting the three dot menu across from the relevant job for which they should be adding the note. After they add their notes they email me and wonder why they cannot see them. Our processes and user guides clearly state where to add the notes but people rarely read through things. Then they have to add the notes a second time in the correct place however this just created duplicate sets of notes and I cannot delete them because only people who leave the note can edit or delete the note. The hiring mangers cannot edit or delete them because they cannot see it to do so. |
