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Allow each organization the ability to define which communication needs to add attachments. We looked at the recruitment status of "Offer Rescinded" but there is not ability for us to add the official letter to the communication.
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What business value are you trying to achieve?
By having the ability to add attachments the documents are kept in a central location and the letter does not have to be sent and/or forgotten. It is all about process improvement. |
Hey Barb, we have had this in the past and have tried a few different ways:
Upload the document on status change.
Add merge letter to offer documents, email communication on status change advises to login to retrieve the letter.
Make letters generic and only differ depending on the withdraw reason and upload to ' Upload Public Content'. Create communications for the different reasons and have the document embedded in each communication. This way on the status change you can change the template used and the correct document would be available.
Have a communication that just states further to our communication your offer has been withdrawn. Usually the conversation has been held and you are just confirming in writing.
I am not sure on the industry you are in and if you have specific legal requirements but hopefully one of these could help in the meantime 😊.