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Community Feedback

We love to hear your feedback. Your suggestions and ideas are important to us. Our feedback forum is a great place to post your ideas and vote on others. Please share your detailed use case and how the proposed enhancements can increase value to your business. We do read all of your posts, but may not be able to respond to all comments.

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Status New Idea
Created by Mark Evans
Created on May 17, 2020

Email undeliverable - Spam - identify if email marked as spam - Full mailbox

reason undeliverable be added to the Applicant history.

This would allow us to work with the applicant to fix the issue

ideal world - if applicant has email notification enabled - send them an email about the error and ask them to fix. e.g. add certain email address to friends list, change spam settings, free up email box

This would also reduce calls to first in support as well

What is the business process you are trying to achieve?

Identifying why an email is undeliverable is painful. If PageUp knows the applicant has set or been automatically set to Spam would help with fault finding

Same with full mailbox or any other reason that prevents the email being delivered

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