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Improve look and feel of develoment plan when viewing historical course completions particularly around expired courses
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What is the business process you are trying to achieve?
Improve look and feel of development plan when viewing historical course completions particularly around expired courses.
Tidy up the development plan to have the expired learning activity recorded within the more recent activity to stop clutter/long list within development plans. Users find this confusing and think they have not completed the activity, as the activity even though it has the same name remains as expired. Course history should be contained under the same window where you click to open and view previous dates.
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I agree with the OP and Leah that this is a huge issue around the required renewal of compliance courses. If the development plan were reordered around the course code rather than completion dates, it would eliminate a lot of the confusion. And if the completed tag in the Learning Library on the course would disappear after a course expires that would also help.
This is a big issue in our organisation as well, out eLearning courses are required to be completed every two years. Their completed items always show "expired" even when they have completed the same course