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Status Shipped
Categories Recruitment
Created by Emily Nguyen
Created on Oct 12, 2023

Create a permission for the Support Portal link

Create a permission for the "Support Portal" link so that specific permission groups can be given access to the link as needed.

What business value are you trying to achieve?

We would like a select few users to have access to submit requests to PageUp Support. Currently, the majority of our active users have the recruiter dashboard view, which gives them access to the "Support Portal" link (located under the question icon in the top navigation bar). On the Support Portal, users can submit a request directly to PageUp Support.

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  • Admin
    John Lorenzo
    Reply
    |
    Jan 8, 2025

    Thank you for taking the time to share your idea.

    We are delighted to let you know that this is now available per the Updated permissions for Help Links enhancement which was deployed to Live 8 Jan 2025.

    For more information, visit our Knowledge Portal page https://knowledgeportal.pageuppeople.com/hc/en-gb/articles/42087920308761-Updated-permissions-for-Help-Links-Deployed-to-Live-8-Jan-2025.

    We also encourage you to continue sharing your thoughts and ideas with us. Your feedback is crucial as we strive to improve and grow.