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Status Future consideration
Categories Recruitment
Created by Guest
Created on Feb 3, 2023

View if an email has been opened

We send interview invitations to candidates through PageUp. It would be helpful to know if someone has opened these emails, as we have several candidates claiming that they were sent to junk and they never got the invite. This would be helpful when we are determining the reason why interviews are not completed- did they truly not receive the invite, or was it an intentional choice not to move forward?

What business value are you trying to achieve?

I want to be able to see if an email that I have sent to an applicant through the system has been opened by that applicant and how many times it has been opened.

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  • Alana
    Reply
    |
    Mar 1, 2023

    It would be nice to have any email communications have tracking like this. It would also be nice to have a tab on each job for activity tracking for the job applicants as a whole. This would be a tab that complies all activity of every applicant into one so you don't have to go to each individuals history to find all the notes or all the communications that were sent, etc.