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Hey Mark,
Thank you! We have that email template but not sure why these are not being sent to the team when a mail match fails. I will look into it! Thanks!
the main issue I have is people using the wrong tags - platform accepts the mail match but the incorrect tag is used e.g. [applicant] when it should have been [applicant applicantemail] [job jobno.]
I would like a Success response to say what was achieved with a message of what was achieved
e.g. [applicant] tag used would come back with a response that an applicant has been created that is not attache to a job
you can do this - talk to your TAM
refer Comms template "DROPBOX - E-mail could not be processed"
I even have all the error messages in the response