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Created by Sipree Calder
Created on Aug 25, 2021

RELATED IDEAS

Mail matcher fail/error notifications

If a mail match fails to go into PageUp that the user will receive an error or fail notification.

What is the business process you are trying to achieve?

To allow a user to know if a mail match has not worked without searching the pageup system.
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  • Sipree Calder
    Reply
    |     Sep 2, 2021

    Hey Mark,
    Thank you! We have that email template but not sure why these are not being sent to the team when a mail match fails. I will look into it! Thanks!

  • Mark Evans
    Reply
    |     Aug 31, 2021

    the main issue I have is people using the wrong tags - platform accepts the mail match but the incorrect tag is used e.g. [applicant] when it should have been [applicant applicantemail] [job jobno.]

    I would like a Success response to say what was achieved with a message of what was achieved

    e.g. [applicant] tag used would come back with a response that an applicant has been created that is not attache to a job

  • Mark Evans
    Reply
    |     Aug 31, 2021

    you can do this - talk to your TAM

    refer Comms template "DROPBOX - E-mail could not be processed"

    I even have all the error messages in the response