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Status Future consideration
Categories Recruitment
Created by Mark Evans
Created on Nov 23, 2020

Guidance and links - ability to put guidance text and Links to internal support on a page

allow each page to have a unique text field that we can apply language to for each individual page in the platform.

That text field would also allow the ability to embed a link to internal resources

What business value are you trying to achieve?

Improve understanding on how to use the platform.

I have a very wide range of users and I would like to put direct links to support resources that focus on just what they need on that page

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  • Fiona Le Roux
    Reply
    |
    Aug 22, 2023

    Hiring managers are often infrequent users of PageUp and we have heard that not knowing how to use the system can be very frustrating.

    Even for more confident users, not having the context of business processes or what to do next can mean unintended errors.

    What if there was guidance at their fingertips?

    We'd like to have a 1:1 conversation with you regarding a proof-of-concept solution idea.

    Please book in 45 mins at a time that suits you. We look forward to speaking with you. https://calendly.com/pageupresearch/ur0069_user_guidance

  • Fiona Le Roux
    Reply
    |
    Jul 11, 2023

    We are putting together a proof of concept to validate how we might guide users through the PageUp system & organisation processes with In-app guides.
    Examples include:

    1/ New user onboarding via spotlight tours per page (autoplay 1st-time user)
    2/ Tooltips for field-level help
    3/ Business processes - real-time guidance (text, video, articles) per field as the user interacts
    4/ New feature onboarding

    We will be seeking customer feedback on the POC in the coming weeks.