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Status New idea
Categories Other
Created by Ashley Robinson
Created on Sep 10, 2026

Remove withdraw button for applicants in 'incomplete' status when non-reportable recruitment steps are prevented from withdrawing

The system allows you to prevent applicants in select recruitment steps from withdrawing their application. We do not want applicants with incomplete submissions to withdraw, we would rather have incomplete submissions be purged automatically. Using the aforementioned setting, we prevented applicants from withdrawing incomplete submissions, however, the system still displays the withdraw button to these applicants. They can click on the button and nothing happens. Please remove the withdraw button if the recruitment step of the associated application status is prevented from withdrawing.

What business value are you trying to achieve?

Improved user experience, improved data hygiene

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  • Mark Evans
    Sep 10, 2026

    @Ashley- you should always allow an applicant to withdraw up until they are considered unsuitable for the position

    Not being able to withdraw would be a bad user experience

    in regards purging - current deletion rules only work if they have received a reminder email

    refer https://userfeedback.ideas.aha.io/ideas/PUB-I-689