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Status More information required
Categories Recruitment
Created by Guest
Created on Dec 20, 2024

RELATED IDEAS

Single SMS functionality

Applicant SMS notifications are triggered based on application statuses, and unfortunately, there is no option to limit them on a per applicant or application basis. You can either enable them for all applications within a specific status or disable them entirely for that status.

We suggest a single SMS being sent only.

What business value are you trying to achieve?

Concise communication channel to applicants.
  • Attach files
  • Guest
    Reply
    |     Jan 31, 2025

    We are using SMS to automate communicate at certain application statuses but the system is sending multiple sms based on how many applications the applicants has provided, even though we are communicating from a job card via application status. I'm also concerned we are being charged for each SMS triggered, resulting in higher fees.

    For example, you can see below in our SMS report that applicants are receiving multiple of the same text even though it is specific information for a single application we are communicating about. I've deidentified the information below and bolded the job we were communicating from:

    Applicant name

    Date Sent

    Message

    Job ID

    Job title

    Count

    2

    Harry

    2024-12-30 15:56:13

    MACq01 has sent you an offer of employment, please check your email and complete documents as soon as possible. Congratulations!

    502689

    Porter

    1

    3

    Harry

    2024-12-30 15:56:13

    MACq01 has sent you an offer of employment, please check your email and complete documents as soon as possible. Congratulations!

    502608

    Porter/Guest Service Agent

    1

    6

    Nirusha

    2024-12-23 13:22:17

    Please check your emails regarding the next step in our Gaming School Assessment Centre. Kind regards, Federal Hospitality

    502168

    Food & Beverage Attendant - Boardwalk

    1

    7

    Nirusha

    2024-12-23 13:22:17

    Please check your emails regarding the next step in our Gaming School Assessment Centre. Kind regards, Federal Hospitality

    502611

    Electronic Gaming Attendant

    1

    8

    Nirusha

    2024-12-23 13:22:17

    Please check your emails regarding the next step in our Gaming School Assessment Centre. Kind regards, Federal Hospitality

    502297

    Cleaner

    1

    9

    Nirusha

    2024-12-23 13:22:17

    Please check your emails regarding the next step in our Gaming School Assessment Centre. Kind regards, Federal Hospitality

    501627

    Cleaner

    1
    1 reply
  • Admin
    John Lorenzo
    Reply
    |     Jan 29, 2025

    Thank you for taking the time to share your idea.

    We’ve reviewed your idea, and we need more information to ensure we fully understand your suggestion and its potential impact.

    Could you elaborate on what you are trying to achieve with this idea and how often you foresee using it in your current recruitment process? Additionally, it would be helpful if you could provide examples of what you are going to communicate to candidates.

    For your idea to remain active, please respond within the next 5 business days.

    Thank you again for your contribution. We look forward to hearing from you soon.