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Status Future Consideration
Categories Analytics & Reports
Created by Tammie McEvoy
Created on May 3, 2024

Reduce the delay of updated data showing in a report

There appears to be currently a significant delay between updating something in the learning module and it reflecting in reports. Need to reduce the delay in order to get accurate reporting.

What is the business process you are trying to achieve?

In the learning module, we run a report just prior to an event based learning activity occurring to get a list of attendees but the report does not show last minute cancellations or changes to registrations and so is ineffective for us.

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  • Admin
    John Lorenzo
    Reply
    |
    Jun 6, 2024

    Dear Tammie,

    Thank you for your idea. Currently, this is the expected behaviour, but we’re considering ways to improve it in the future.

    In the meantime, we suggest exploring the use of the interface for tracking attendance and communicating with attendees promptly."

    Regards,

    John Lorenzo