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The development plan section is confusingly set out - the complete tab shows all learning activities that have been completed at some stage without giving further clues as to whether the activity is current or not. The due date shown refers to the ORIGINAL due date when the activity was first set, not when the activity will once again be due after it was redone which is kind of pointless as this date could be years ago if the activity is set to reoccur on a yearly etc basis. A thorough redesign allowing an 'overdue' and a 'valid' until status, and the addition of filters and sort functions would help alleviate the lack of user-friendly design here.
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What business value are you trying to achieve?
Increase usability of this area and enhance visibility of current learning completion status |
We have made improvements to the learning Development Plan to ensure the most important and relevant information is presented to employees regarding their learning activities.
Updates to the "In Progress" tab:
Section reordering: We are reordering the sections of this tab to ensure activities requiring action are at the top of the list and easiest to find. The new order will be (1) Waitlist (2) Time slot selection required (3) In progress (4) Booked (5) Suggested
Updates to the "Completed" tab:
We are updating the information displayed for completed activities to show relevant and important information only.
Removal of the "due date" column: Once an activity is completed, this is not relevant.
Removal of the orange activity counter: This will remain for the "In Progress" tab, but is not required for completed activities.
Addition of a "completed date" column: This will display the "actual completion date" of activities
Ordering update: Completed activities will be ordered by the most recently completed activity at the top of the list. This is particularly useful for learning that requires renewal - these activities can display multiple times on a plan, so we are surfacing the most recent activities to the top.
We are also making styling changes to the badges that display on the learning plan (e.g. "mandatory" badge, "overdue" badge).
KP Link - https://knowledgeportal.pageuppeople.com/hc/en-gb/articles/46936294088729-Learning-Development-Plan-Enhancements-Deployed-to-Live-2-Jun-2025
Also, if we could have the learning activities in alphabetical order with the latest on top, that would immediately improve the ease of use - even if our users have to click through several pages, there is information in a logical fashion.
I am having the same frustration with how this page displays information, it is extremely confusing for our users. For activities that require annual refreshers it shows all the times they've completed it, but really it only needs to display the most recent otherwise it's just confusing as it shows the expired flag against previous completions even though they've done their refresher. Also the due date is really confusing as it shows the due date which makes it look like they haven't completed it even if they have, so you've got to actually drop down the details to see the actual expiry date. This page should clearly show when something is due to expire or expired and not including previous year's completions.