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Status Future consideration
Categories Recruitment
Created by Guest
Created on Apr 21, 2020

Notify user/job owner if a candidate changes response to an event

Notify user/job owner if a candidate changes response to an event

What business value are you trying to achieve?
Problem - Candidates currently have the ability to decline an event via their profile after they have already accepted the event. The issue is there is no change in candidate status or notification sent to the user/job owner advising the candidate has declined. You have to manually check the event to see if they are still attending. Potential Solution - Continue to allow candidates to decline however ensure the candidate status updates to a "decline" status so we can trigger a notification via the additional user email functionality in the status.
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  • Admin
    John Lorenzo
    Reply
    |
    Aug 26, 2024

    As previously mentioned, this issue was partially addressed with the introduction of calendar integration. Currently, if a candidate is sent a calendar invite and declines it, the application status updates to "Declined." However, if the candidate first accepts the invite and later declines it from their calendar, the application status does not update. The decline/reschedule flow for candidates was not fully developed and requires significant investment to complete. For now, candidates must email or contact the organizer directly to cancel or reschedule.

    Given this, I am moving this idea back to "Future Consideration."

    For more details, please refer to the [Calendar Integration Overview](https://knowledgeportal.pageuppeople.com/hc/en-gb/articles/17126167968153-Calendar-integration-Overview).

  • Fiona Le Roux
    Reply
    |
    Aug 13, 2020

    We are currently working on a Calendar Integration inititative.

    This will be addressed for clients that connect their calendars to PageUp as the invitations to candidates will be trackable so that recruiters/users will see accepted/declined invitations in their calendars as well as subsequent updates for example if a candidate declines after already accepting.

    Keep an eye on the Knowledge portal for updates on this inititative. https://knowledgeportal.pageuppeople.com/article/product-development/#interview-scheduling-and-calendar-integration-being-worked-on

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