We love to hear your feedback. Your suggestions and ideas are important to us. Our feedback forum is a great place to post your ideas and vote on others. Please share your detailed use case and how the proposed enhancements can increase value to your business. We do read all of your posts, but may not be able to respond to all comments.
More information on the status of submitted ideas can be found here
The way documents and forms are viewed in the product is currently being scoped.
Regarding the comment about the cover letter, there is a cover letter quick link on Applicant Progress Board
We have had complaints as well. And make the cover letter easier to get to and not have to scroll to the Upload Document section of the application.
Make the cover letter a quick link next to an applicant's name like the resume.