We love to hear your feedback. Your suggestions and ideas are important to us. Our feedback forum is a great place to post your ideas and vote on others. Please share your detailed use case and how the proposed enhancements can increase value to your business. We do read all of your posts, but may not be able to respond to all comments.
More information on the status of submitted ideas can be found here
Currently, onboarding workflow emails are only sent via reminders for onboarding tasks. This means that only one generic reminder email can be configured, and organisations must rely on separate communications to direct employees and leaders to complete their onboarding tasks.
It would be beneficial to have the option for the content of onboarding workflow tasks to automatically trigger as an email when the task becomes due. This would allow task-specific instructions and information to be delivered directly to the recipient at the appropriate time.
Additionally, it would be great to have the ability to configure multiple reminders against onboarding workflow tasks, similar to the functionality available within the Performance module. This would provide greater flexibility for follow-up communications and help drive task completion.
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What business value are you trying to achieve?
From a user experience perspective, it feels intuitive that a task becoming due would trigger the initial communication, while reminders would serve as follow-up prompts if further action is required. The ability to separate the initial task notification from reminder notifications, along with the option to configure multiple reminders, would provide greater flexibility for onboarding workflows and reduce the need for manual follow-up. Further, in our business' case, we would like to use this part of the system to send emails out 6- and 9-months after the employee has started with us, without them necessarily needing to complete a task. This would allow us to meet this requirement. |
